Technical requirements

In order to make payments to third party accounts, one of the following verification tools is required:

  • Software token m-Token Postbank (opens in a new tab) – you can request and activate it in the menu Profile >> m-Token management.
  • Qualified electronic signature (QES) + one-time code received via SMS or another type of electronic message (e.g., Viber).

Depending on the browser you are using, it is necessary to install the appropriate components and make certain settings.

Browser Independent Signing Service (BISS)

By using the electronic signing service – BISS by BORICA AD (opens in a new tab) , you can sign documents and payments using QES + one-time password received via SMS or electronic message (e.g., Viber), regardless of the browser or OS.

MS Windows (Chrome, Edge)

  • Install BISS.
  • Provide BISS access to your QES:
    • Install the required QES software as per your issuer’s instructions.
    • Select “Select Certificate” in BISS settings.

When using BISS for the first time, select the certificate source: StoreCard / Token (PKCS11).

MS Windows and Mozilla Firefox

Provide BISS access to QES as described above. Select “Select Certificate” and source StoreCard / Token (PKCS11).

Mac OS and Mozilla Firefox

Note: If you don’t have JAVA, you can download it here (opens in a new tab).

Set up BISS access and select certificate source Card / Token (PKCS11).

Mac OS (Safari, Chrome)

  • Install BISS.
  • If needed, download JAVA (opens in a new tab).
  • Provide BISS access:
    • Install QES software as per your issuer’s guide.
    • Select “Select Certificate” in BISS settings.
    • Select source: Card / Token (PKCS11).

Linux / Ubuntu and Mozilla Firefox